INFORMATION COLLECTION, USE & SHARING
When you visit our site, we do not collect your name, e-mail address or any other personal information unless you give it to us. We will not sell or rent this information to anyone. We will use your information to get back to you regarding the reason you contacted us. Unless you ask us not to, we may email or snail mail you to tell you about specials and new products or services.
When you use your credit card to shop on rathbunsmaple.com, rest assured that the transaction is secure. Our servers use Secure Socket Layer (SSL), an advanced encryption technology. This technology safeguards your personal information and guarantees privacy. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) have access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
We hope that you are 100% satisfied with your purchase. In the event that you are not, we ask that you kindly contact us within 10 days of the delivery date. We assure you that we will make every effort to ensure your complete satisfaction. At our discretion, we will either replace the product (or provide an equivalent replacement) or refund your purchase price. In the event that you need to make a return, please contact us first to obtain a Return Goods Authorization. All return shipping costs are the sole responsibility of the customer. We recommend that all returns are sent insured and with tracking. We are not responsible for packages lost or damaged in return transit.